We support not-for-profit, public, academic and corporate organisations to understand and communicate about their social impact, and to generate actionable insights through narrative sensemaking approaches.

Voices at scale
Understand what matters to your beneficiaries, employees or customers by listening to real-life stories.

Social impact
Measure the impact of your initiatives through mass-capture of people’s experiences.

Real-time feedback
Generate ongoing story-based feedback from beneficiaries or customers to guide your actions.

Story journaling
Track progress, motivations or challenges over time by collecting stories about people’s daily life.
We support you in listening for the bigger picture and provide you the stories behind the numbers.
What keeps us busy these days

HYDRA
In times when organisations explore new ways of working, we offer a narrative-based tool to measure the well-being of employees.
From:
$550

SANTORINI
With the Institute for the Future of the University of Leuven we launched a rapid narrative inquiry about elderly care in this COVID-19 crisis.
From:
$399

MEETJESLAND
We contribute to the development of a strategic plan to turn the Meetjesland region in Belgium into a 'flourishing tourism' destination.
From:
$499
About us
Voices That Count is a collaborative network of strategic experts and practitioners who use narrative approaches to understand complex realities within organisations or projects. Through our work we generate actionable insights and stimulate collaboration for social impact.
Via deze narratieve tool helpen we je om het welbevinden van je medewerkers of collega's snel in kaart te brengen.
Samen met het Institute for the Future van de KULeuven verzamelen we ideeën om ouderenzorg anders aan te pakken in deze Covid-19 crisis.
Meet us at these events
31
October
Working with micro-narratives to understand change in complex systems: An introduction to the practice of SenseMaker | American Evaluation Conference | Cleveland, Ohio - USA
13
November
Praktijkdag Participatie | Vereniging van Vlaamse Steden en Gemeenten - VVSG | Belgium

“While numbers are useful and can be objective, they are rarely persuasive by themselves as they lack the rich context of anecdotal data. While anecdotes can be persuasive, they lack objectivity and can be easily dismissed. What is needed is an approach that combines the merits of both – the objectivity of numbers with the explanatory power of narrative” (Dave Snowden, Cognitive Edge).