We support not-for-profit, public, academic and corporate organisations to understand and communicate about their social impact, and to generate actionable insights through narrative sensemaking approaches.
Keep your finger on the pulse
Understand what matters to citizens, your beneficiaries or employees by listening to real-life stories.
Measure social impact
Measure or track the progress of your initiatives through mass-capture of people’s experiences.
Design your strategies
Use people’s daily life experiences to guide your strategic planning and actions for the future.
Celebrate your story
Uncover your impact story or celebrate your organisation through narrative approaches.
We support you in listening for the bigger picture
Large-scale listening
Capturing voices at scale from your beneficiaries, citizens or stakeholders
Story journaling
Continuous harvesting of real-time personal stories from a specific group of people
What keeps us busy these days?
STORY JOURNALING | Capturing day-to-day stories from frontline social workers in Oxford County (Ontario, Canada).
WORLD FOOD PROGRAM | We organise a global narrative inquiry as part of a strategic evaluation on WFP’s use of ICT in constrained environments.
SMART PEACE | We develop a SenseMaker tool with Conciliation Resources to understand the nature and drivers of peace & conflict in Bossangoa (Central African Republic).
IMPACT MONITORING | With Consuelo Foundation we implement a narrative monitoring approach to understand the impact of their programmes in Hawaii.
About us
Voices That Count is a collaborative network of experts and practitioners who use narrative approaches to understand complex realities within organisations or projects. Through our work we generate actionable insights and stimulate collaboration for social impact.
In the spotlight
“While numbers are useful and can be objective, they are rarely persuasive by themselves as they lack the rich context of anecdotal data. While anecdotes can be persuasive, they lack objectivity and can be easily dismissed. What is needed is an approach that combines the merits of both – the objectivity of numbers with the explanatory power of narrative” (Dave Snowden, Cognitive Edge).