We support not-for-profit, public, academic and corporate organisations to understand and communicate about their social impact, and to generate actionable insights through narrative sensemaking approaches.
Voices at scale
Understand what matters to your beneficiaries, employees or customers by listening to real-life stories.
Social impact
Measure the impact of your initiatives through mass-capture of people’s experiences.
Real-time feedback
Generate ongoing story-based feedback from beneficiaries or customers to guide your actions.
Story journaling
Track progress, motivations or challenges over time by collecting stories about people’s daily life.
We support you in listening for the bigger picture and provide you the stories behind the numbers.
What keeps us busy these days
ELDERCARE | With the Institute for the Future of the University of Leuven we launched a rapid narrative inquiry about elderly care in this COVID-19 crisis.
Smart Peace | We support Conciliation Resources to stay tuned with the reality in CAR and to understand the nature and drivers of peace & conflict.
RAKONTADO | In times when organisations explore new ways of working, we offer a narrative-based tool to measure the well-being of employees.
TOURISM | We contribute to the development of a strategic plan to turn the Meetjesland region in Belgium into a 'flourishing tourism' destination.
About us
Voices That Count is a collaborative network of experts and practitioners who use narrative approaches to understand complex realities within organisations or projects. Through our work we generate actionable insights and stimulate collaboration for social impact.
In the spotlight
“While numbers are useful and can be objective, they are rarely persuasive by themselves as they lack the rich context of anecdotal data. While anecdotes can be persuasive, they lack objectivity and can be easily dismissed. What is needed is an approach that combines the merits of both – the objectivity of numbers with the explanatory power of narrative” (Dave Snowden, Cognitive Edge).